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Systems Manager

Hunter International Recruiting

This is a Full-time position in Cleveland, OH posted June 8, 2021.

Systems Manager

Cleveland, OH



This position is under the direct supervision of the Director of Information Security and is responsible for supporting Financial, Records, Marketing and other systems in on-premise and cloud environments. Experience in the legal services industry is a must. 

Systems Manager Responsibilities:

·        Serve as primary IT resource for Elite 3E and iManage. 

·        Support all finance systems including server scoping and maintenance, SQL database administration, upgrades, installations and business continuity and support.

·        Position supports document management systems and Marketing systems (including CRM, experience databases).

·        Back-up resources for intranet, Office 365 applications, security projects, ancillary applications and network support as needed.

·        Responsible for system data integrations including 3E, Chrome River, iManage, ClientPay, Billback, Intapp Walls, e-Billing systems, records systems and other applications.

·        General IT support including assistance with VMWare Horizon, Help Desk support, office moves, meeting setups and audit support.

·        Manage and perform upgrades on financial systems including 3E, PSShip, Image Connect, Billback, Chrome River, Design Gallery, Xcelerate, 3E Workspace, Elite DI, eBilling Hub, et.


·        Assist Finance team with Design Gallery, Proforma and check templates, create new 3E notify reports and manage existing reports.

·        Maintain internal documentation.

·        Works closely with Financial Systems Manager, Records Specialist, Conflicts Manager and others to support critical firm systems.


Systems Manager Qualifications:

·        Bachelor’s degree in computer related field or equivalent experience.

·        Familiarity with law firm financial applications including Thomson Reuters 3E, Biztalk or Intapp and Chrome River required.

·        Experience with iManage, Active Directory, Exchange, Windows Server administration, Office 365, PowerShell, SSO and VMware vSphere preferred. 

·        Ability to establish and maintain Windows architecture best practices and standards, including procedures, templates and relevant documentation.

·        Ability to author, edit and debug Powershell scripts.

·        Legal industry experience, a must.

·        Must demonstrate the ability to maintain strict confidentiality of the firm’s internal and personnel affairs.

·        Vendor management and negotiation. 

·        Ability to work in a multi-office environment and willingness to travel to other offices as required.