This job board retrieves part of its jobs from: Toronto Jobs | Emplois Montréal | IT Jobs Canada

Get your new job in the State of Ohio! Updated everyday

To post a job, login or create an account |  Post a Job

Small Business Sales Energy Consultant

American Electric Power

This is a Full-time position in Zanesville, OH posted March 16, 2023.

Job Description:

Identify and develop a portfolio of new small business customers for retail electric supply by cold-calling provided prospects and self-generated leads. 

Cold Calling:

  • Execute cold calls and follow up calling for leads provided.  Keep pace with provided leads to ensure adequate opportunities and market coverage.   This requires self-direction, discipline, and consistent effort to make sufficient cold calls and/or in-person canvassing of businesses.

 Data Collection and Analysis: 

  • Gather key customer information and enter it into AEP Energy’s CRM.  Collect account and meter number data necessary to access historical usage data required to generate a sales contract. 
  • Collect, analyse, and provide insight into customer feedback for future strategic discussions.
  • Develop industry knowledge to improve ability to give customers their ideal energy solutions.
  • Use CRM tools to ensure customer follow up and repeated strategic touches.

 Customer Pre-Qualification & Credit Review:

  • Pre-qualify the opportunity based on data collected in CRM.
  • Determine customer creditworthiness prior to investing additional sales effort and/or requesting executable pricing.

 Sales Aptitude:

  • Effectively present AEP Energy’s value proposition to prospective customers via the phone.  Build company credibility, brand value, and trust with prospective customers.  Gain knowledge, insight and understanding from key decision-makers regarding customer energy needs and challenges. 
  • Sales acumen: Adjust sales strategy as appropriate. Identify strategies and product types to help consumers reduce their overall electric expense or avoid exposure by limiting risk from utility or market prices.
  • Learn and adhere to all industry regulatory standards as well as internal AEP Energy standards.
  • Incorporate feedback offered by Channel Manager and Quality Assurance team into improved performance.
  • Overcome objections and raise key considerations based on customer interactions and specific opportunities and concerns.

 Contact Management & Negotiation:

  • Ensure the customer has reviewed and pre-approved agreement language and is prepared to decide when presented with executable market pricing. 
  • Develop familiarity and knowledge of AEP Energy policies.

 Close Deals:

  •  Self-manage the number of customer proposal calls necessary to meet or exceed the monthly sales volume requirements.



High School diploma or GED required. Bachelor’s Degree Preferred. 

Energy industry experience a plus.


  • Embodies AEP Energy Values (i.e., Accountability, Passion, Integrity, Innovation, Humor, Humility, and Candor).
  • High-energy, drive and ambition.
  • Strong service and results orientation.
  • Effective problem-solving skills: ability to work from concept to analytics, identify alternatives and develop unique solutions.
  • High EQ– superior interpersonal skills, win-win mindset, relationship-builder.
  • Excellent communication skills – of importance are spoken (via phone) and written (via email).
  • Ability to prioritize, plan proactively, manage conflicting priorities, operate in a high stress environment and multi-task effectively.

Physical demand level is Not Yet Determined