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Product Operations Manager

Splunk

This is a Full-time position in Cleveland, OH posted March 21, 2021.

Join us as we pursue our exciting new vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun, and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!Role:As the Product Operations Analyst for the Splunk Platform, you will report to the Sr. Director of Product Management. You will partner with the Splunk Platform Applications and Services PM teams to help us be a metrics-driven organization. Projects include creating a regular product roadmap cadence, identifying key metrics and creating dashboards, helping formulate strategic priorities and operational plans, conducting research to drive new opportunities for growth and expansion, uncovering customer and competitive insights, and influencing long and mid-term roadmap investments.In this role, you will tackle highly sophisticated problems, gain insight into the strategic and operational issues which are forefront in the minds of the leadership team, have exposure to senior-level decision-making, and have the chance to create relationships with people across the entire company.You should be professional with product management, product/business operations, or consulting background. You are an expert in all areas of product strategy, market analysis, metrics dashboards, and execution including project management, business analysis, balanced scorecards, problem-solving, and executive communication. Enterprise software product and SDLC process knowledge will be essential in this role.You should also have strong technical experience and aptitude to pick up and investigate the technology and product. In addition, you demonstrate the ability to thrive in an unstructured, collaborative environment. A combination of strategy and product marketing or product management experience is ideal.The position is based in the San Francisco Bay Area.Responsibilities:* You will drive highly visible projects for Splunk; Work cross-functionally to structure problems, analyze opportunities, and develop solutions and implementable recommendations and get results through a detailed, data-backed process* Be responsible for metrics based execution of the product org.* You will drive the operational cadence for the group, measure and track critical initiatives, and prepare the content for Executive Staff, Quarterly Business Reviews, and Board Meetings* You will provide insights to the business through analytics and market research as required (e.g. market, customer, competitive)* You will develop strategic and business cases working with cross-functional teams outlining business opportunity, rationale, and execution plans to achieve the vision for the opportunity including product, GTM strategies, and business model* You will uncover areas within the business to drive performance improvements to unlock productivity and accelerate execution* You will work with a cross-functional team (product, development, marketing, sales, alliances, corp dev) to conduct build vs buy vs partner analyses to execute on growth opportunitiesRequirements:* 3+ years’ experience with a mix of strategy, product/business operations, and product management roles with strong exposure to technology* Experience driving large and sophisticated initiatives from framing the problem, conducting research/analysis to building the business and operational plans through to driving execution to success is required* Strong communication skills – written and verbal — to work with senior executives across various geographies and functions; proficient with business and technical discussions* Analytical and financial skills to work on sophisticated business issues with minimum supervision* Self-starter who enjoys working in a dynamic, collaborative, and innovative high-growth environment* Experience in working directly with log analytics, big data, data lake, monitoring, and business analytics companies and in delivering a new product into the market is a plusEducation* Master of Business Administration degree or equivalent practical experienceIf you’d like to join one of the fastest-growing and most exciting tech companies in Silicon Valley, contact us! This position has the ability to make a huge impact. Your compensation will include a competitive salary, stock options, cool perks, and generous benefits.We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.