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Branch Service Manager

Hire Road

This is a Full-time position in Columbus, OH posted November 9, 2021.

Customer Experience Banker

Summary:
Our client is a premier Midwest bank looking to add a Customer Experience Banker. As the Customer Experience Banker, you will be the Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. You will process customer transactions accurately and efficiently in order to provide exemplary customer service while educating customers on bank products, services and technology.

The Customer Experience Banker must have prior customer service and a financial aptitude. 

Customer Experience Banker Requirements:

  • High School Diploma with 1 year customer service in banking, financial services or goal driven retail sales. Can include military service in an administration, contracting, civil affairs, or similar role
  • Bachelor’s Degree
  • Career minded individuals that want to join an organization where they can gain experience and build a career. Huntington provides career paths and development plans to get you where you want to go
  • Bachelor’s Degree
  • Cash handling skills preferred but not required
  • Comfort with technology such as mobile services and online banking services is a plus
Customer Experience Banker Description:
  • Providing excellent customer service and effectively resolving customer issues
  • Being proficient in understanding and educating customers on consumer deposit products and consumer lending
  • Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners
  • Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership
  • Adhering to all operational, security, risk and regulatory policies and procedures
  • Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation
WHO WE ARE
Choosing the Hire Road is about shared success, active and committed partnerships and relationships that last.  Hire Road is solely focused on connecting highly skilled professionals with leading organizations. We are a solutions-based, results-oriented staffing company specializing in a wide range of industry specific practices. To put it simply, we recruit, screen and hire talented people for temporary and full-time positions. 

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be.  It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision.  The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer