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Service Advisor

Wapak Ford

This is a Full-time position in wapakoneta, oh posted June 9, 2021.

Business Is BOOMING Wapak Ford is looking for a Service Advisor to join the team.

As a Service Advisor, you will own the customer s experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs, diagnostics and issues.

You will need to become well-versed in product offerings, inventory needs, technician scheduling and customer service.

From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others.

Responsibilities: Answer service calls Set and confirm appointments Write repair orders Work between the technician and customer.

Assist your client through the service process.

Ensure proper warranty processing and disclosure Wapak Ford Offers: Medical, Dental, and Vision Insurance Paid Vacation Paid Company Holidays Ongoing Professional Development Employee Discounts Career Growth and Internal Promotions Custom and Competitive Wage Plans CLOSED on Sundays to allow you a job and a life The Wapak Way of doing business is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.