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Office Administrator

Advocacy and Protective Services, Inc.

This is a Contract position in Tiffin, OH posted November 22, 2021.

Job Summary

The Office Administrator is primarily a support position and reports directly to the Legal Program Manager. This position is responsible for the organization and coordination of daily office operations; is required to conduct all typical office support duties; provides daily office support to various positions; is responsible for supporting APSI services in a manner consistent with APSI Mission, Vision, and Values; may assist in developing and providing organizational tools; and assists in the overall achievement of APSI Strategic Plan goals and objectives.

Essential Functions

Office and Support Activities:

  • Implement job duties in a manner that aligns with APSI Mission, Vision and Values;
  • Implement job duties according to: APSI Policies & Procedures; state law, rules, regulations, statutes, standards; and court requirements and directives;
  • Learned understanding of APSI services and functions, including principles of self-determination, community inclusion, rights restoration, routine and emergency procedures;
  • Process and distribute all incoming mail;
  • Assist all visitors according to need, cordially and professionally;
  • Process all incoming calls according to need, cordially and professionally;
  • Prepare and manage reports, court documents, guardianship plans, and other information as requested;
  • Maintain and utilize electronic management database systems and filing systems according to APSI Policies & Procedures;
  • Operate and manage office equipment, phones, and supplies;
  • Demonstrate proactive problem solving skills;
  • Maintain confidentiality of all information, including staff related as well as service;
  • Provide all services in a professional and respectful manner;
  • Review staff documentation records for services rendered, timesheets, mileage, and other forms as directed;
  • Participate in agency-wide, regional, and individual/supervision meetings with APSI leadership;
  • Participate in required trainings and professional development activities;
  • Self-initiate and disclose professional development needs;
  • Participate in personal work plans;

Experience and Requirements

  • Excellent written and verbal communication skills;
  • Excellent customer-service and interpersonal skills;
  • Proficient with various technology applications including Word, Excel and electronic management database systems;
  • Highly organized and able to manage multiple projects and initiatives at the same time;
  • Must be reliable and responsible for work duties;
  • Must be willing to occasionally travel statewide, have reliable transportation, a valid driver’s license and auto insurance;
  • Ability to meet deadlines and demonstrated time management skills;
  • Ability to work successfully and positively in a fast paced environment;
  • Ability to maintain the confidentiality of information for staff and persons served at APSI;
  • Ability to work effectively and efficiently in an open and diverse work place;
  • Experience working with persons with disabilities is preferred but not required;
  • Experience working with persons in crisis is preferred but not required;

Education Requirements

  • High school diploma or equivalent

Job Type: Full-time

Pay: $13.00 – $14.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Tiffin, OH 44883: Reliably commute or planning to relocate before starting work (Preferred)


  • High school or equivalent (Preferred)


  • Microsoft Office: 1 year (Preferred)
  • Administrative experience: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location