Front Desk Agent – Electricity/Uniforms/Internet included
Club Med
This is a Contract
position in Cleveland, OH
posted December 31, 2020.
Job description
Your talent, source of unforgettable moments.
What’s in it for you?
- Chance to be part of a multicultural team from around the world
- Opportunity to grow fast professionally as a manager
- Opportunity to travel the world in exotic locations
- Discover new skills and talents
- Share a lifestyle with international guests
You Will
- Welcome guests with excellent customer service and according to Club Med procedures
- Provide exceptional customer service to guests and answer any questions they may have about the facilities
- Participate in sales of various services and offerings
- Handle cash and guest room payment
- Ensure work space is neat and clean
- Handle any complaints and service recovery as needed with the supervision of Front Desk Manager
- Check in/out guests as they arrive and leave the property / room changes
- Inform guests on daily activities happening at the resort
- Manage switchboard, wake up calls, and mail
- Ensure first aid kits are fully stocked
- Handle currency exchange
- Work with guests to deposit valuable objects when requested
- Participate in resort life and activities
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