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Front Desk Agent – Electricity/Uniforms/Internet included

Club Med

This is a Contract position in Cleveland, OH posted December 31, 2020.

Job description

Your talent, source of unforgettable moments.

What’s in it for you?

  • Chance to be part of a multicultural team from around the world
  • Opportunity to grow fast professionally as a manager
  • Opportunity to travel the world in exotic locations
  • Discover new skills and talents
  • Share a lifestyle with international guests  

You Will


    • Welcome guests with excellent customer service and according to Club Med procedures
    • Provide exceptional customer service to guests and answer any questions they may have about the facilities
    • Participate in sales of various services and offerings
    • Handle cash and guest room payment
    • Ensure work space is neat and clean
    • Handle any complaints and service recovery as needed with the supervision of Front Desk Manager
    • Check in/out guests as they arrive and leave the property / room changes
    • Inform guests on daily activities happening at the resort
    • Manage switchboard, wake up calls, and mail
    • Ensure first aid kits are fully stocked
    • Handle currency exchange
    • Work with guests to deposit valuable objects when requested
    • Participate in resort life and activities