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Dietary Server

Hospice of the Western Reserve

This is a Full-time position in Cleveland, OH posted November 8, 2021.

General Responsibility:

Set up and serve meals for patients, cafeteria and catering. Ware washing. Maintain cleaning and sanitation standards for kitchen, cafeteria and catering.

Essential Functions:

Patient Food Service

  • Pull cold items for patient meal service per tally and setup on patient trayline
  • Set up hot food on patient trayline
  • Serve hot and cold foods per meal ticket selections and per serving standards
  • Transport patient trays to wings/pavilions for delivery by clinical staff
  • Prepare and deliver late trays
  • Breakdown patient trayline after meal service; work with cook to manage leftovers
  • Wash pots/pans from serving line; clean and sanitize trayline equipment
  • At designated times, pick up carts with dirty trays from meal service
  • Wash patient dishes
  • Follow guidelines for trash, dirty linen and recyclable collection
  • Sweep and mop floors
  • Accurately complete all documentation as specified
  • Provide backup for menu aide, if trained, for preparation and completion of menus and tallies

Menu Aide (if specified)

  • Accurately maintain dietary patient census, assure correct menu for diet order
  • Interact with patients and families in the daily selection of menu choices
  • Accurately tally patient menu selections for hot and cold foods

Catering Service

  • Set up and break down catering events as assigned

Cafeteria Service

  • Set up cafeteria line with food/beverages and supplies for meal service needs
  • Serve in cafeteria according to portion and service standards
  • Operate POS system; reconcile cash drawer
  • Clean and sanitize cafeteria serving areas, tables and chairs


  • Answer phone per protocol and make simple diet changes as indicated
  • Other duties and functions as assigned based upon patient, team and agency needs



  • Must be able to read, write and carry out instructions
  • Minimum of one year healthcare food service experience preferred
  • Equivalent education/experience may substitute for minimum qualifications except when there are legal requirements, such as a license/certification/registration.

NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants who may need reasonable accommodations to complete the application process may contact:

Careers at Hospice of the Western Reserve

Hospice of the Western Reserve is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

Bonus/Commission: No