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Ciber Global: Red Hat Server Administrator – Senior

Ciber Global

This is a Full-time position in Mason, OH posted November 6, 2021.

Make a difference Ciber Global wants you.

Come build new things with us and advance your career.

At Ciber Global you’ll collaborate with experts.

You’ll join successful teams contributing to our clients’ success.

You’ll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

Job Description: This position is primarily responsible for working with customers to provide support and consultation for the company’s, Quanum Enterprise Content Solutions, a mission-critical, client/server hospital application involving Windows and Web user interfaces, document management, workflow, Oracle, UNIX servers, and hierarchical storage management.

Support includes embedded third-party software and hardware.

Duties and Responsibilities: Providing timely and accurate support for customers in order to resolve client software/hardware issues.

Requires sophisticated troubleshooting techniques to isolate and reproduce customer problem scenarios.

Designing and implementing configuration or programming changes necessary to resolve a problem scenario, when applicable.

Creating and maintaining support documentation, including FAQ’s, technical notes, and documenting all issues/resolutions in the Company’s support tracking system.

Providing Integration Support for Quanum ECS developed interfaces for hospital entities.

Providing system-level administration, both proactively and post-deployment.

This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

Qualifications: Education Preferred: Knowledge and skills at a level normally acquired through the completion of a Bachelor’s degree in Science in Computer Science or related or equivalent experience.

Work Experience: 5+ years of system administration experience, preferably in IBM-AIX, or Linux (Red Hat) environment.

5+ years of experience with Windows server environments and virtualized server environments.

Oracle/SQL experience: Ability to write and debug shell scripts Carrying an on-call phone in a group rotation will be required Skills: Ability to handle sensitive information and maintain high level of confidentiality.

Superior listening and problem resolution skills.

Ability to handle multiple priorities simultaneously.

Self-directed, with considerable initiative.

Ability to read and quickly interpret technical documentation.

Demonstrated ability to communicate orally or in written form effectively with co-workers, departments, customers and vendors.

Excellent customer service skills.

Must possess skills to be able to communicate technical information to a non-technical audience.

Thorough understanding of how Quanum ECS is used by our customers.

Must understand configuration and troubleshooting processes for software, hardware, networking and accessory equipment.

Experience with installation & support of an enterprise, client/server application.

Some experience with PC hardware/OS and peripherals.

This role requires occasional travel of up to 25%.

Job could require work outside of business hours and weekends related to off hours support and upgrade activities.

At Ciber Global our consultants have access to a comprehensive benefits package.

Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Find a purpose Help clients embrace emerging technologies.

Create inventive solutions and meet intriguing client challenges.

Solve, fix, design and innovate.

Be a part of something bigger by helping clients go digital, create engaging customer experiences and transform their business.

Move ahead Our success as a company is built on practicing inclusion and embracing diversity.

Ciber is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity.

Together we work to create and maintain an environment where everyone feels valued, included, and respected.

At Ciber, our differences are embraced and celebrated.

Ciber Global is an Equal Opportunity Employer.

We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Ciber is proud to be recognized as a National Minority Supplier.

National MBE Certification has been issued to Ciber Global, LLC by the Michigan Minority Supplier Development Council.

About Ciber Founded in 1974, Ciber partners with organizations to develop technology strategies and solutions that deliver tangible business value.

Ciber Global is a consulting, outsourcing and business solutions integration provider and partner with offices across the United States and India.

Ciber’s strength is enhanced by its parent company, HTC Global, a growing technology innovation and execution leader with 11,000 employees worldwide.

HTC Global helps its clients reimagine technology to reach business goals.