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Workstation PC Technician

Apex Systems

This is a Contract position in Cincinnati, OH posted September 29, 2021.

If interested, please email resume to tewerapexsystems.com Workstation PC Technician Position Description Support a robust Microsoft based network running XP, Windows 7 and Lotus Notes.

Server, PC, MAC and Laptop expertise needed to perform the duties of this position.

Under the guidance of IT representatives, duties may include some or all of the following Receiving assets, moving equipment within andor between facilities, staging equipment for buildimage activity, interviewing clients as part of pre-deployment asset discovery, executing equipment replacement activity, updating asset management system to reflect work performed, monitoring daily activity, installing and maintaining PC hardware and software, troubleshooting network usage and computer peripherals, perform system backups and data recovery, resolve network communication problems independently, e-mail administration, disk capacity monitoring and network security, preparing assets for disposition, other administrative duties.

Note activity may also involve transporting equipment using a vehicle provided by supplier contractor between multiple facilities within an assigned service area, as directed by an IT representative.

Skills Required, Experience with PC support, including deployment, PC hardware troubleshooting and repair, direct client interaction.

Ability to follow written and verbal instructions.

Adaptable to change in process or required activities .

Attention to detail.

Quick learner.

Professional appearance and behavior, including punctuality Responsibilities, Manage incoming and outgoing assets.

Prepare systems for deployment.

Scan existing asset for applications and settings.

Interview clients to identify special considerations and other settings.

Collaborate with teammates to identify process improvements.

Escalate quickly when issues arise.

Assist other technicians as needed.

Skills Required Minimum 2 years-experience with PC support, including deployment.

Minimum 2 years?

experience with PC hardware troubleshooting and repair.

Well-versed in installing windows, software, applications, antivirus, and patches.

Minimum 1-year experience with direct client interaction.

Ability to follow written and verbal instructions.

Adaptable to change in process or required activities.

Attention to detail.

Demonstrated ability to read and understand technical manuals and schematics.

Quick learner.

Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results.

Professional appearance and behavior, including punctuality Manage incoming and outgoing assets.

Prepare systems for deployment.

Scan existing asset for applications and settings.

Interview clients to identify special considerations and other settings.

Escalate quickly when issues arise.

Assist other technicians as needed.

Extensive experience in backup and image management software.

Expert user of Microsoft Office Applications (Word, Excel, PowerPoint, and Access).

Known for working efficiently without supervision.

Committed to learn and relate technical concepts promptly.

Analytical and critical thinker IT Security best practices Skilled in TCPIP and WAN, networking Networked Applications Managing tight deadlines Strong communication skills Working knowledge of modern networking devices and printers.

Demonstrated ability to read and understand technical manuals and schematics.

Able to configure VPN and serverclient-side hardware and software.

Proven record of managing time and priorities effectively.

Knowledge of lotus notes troubleshooting and configuration.

Knowledge of O365 troubleshooting and configuration.

Proficient in working with end-users remotely.

Demonstrated expertise in Microsoft Windows 7 and 10.

Familiar with active directory security and policies.

Strong attention to detail.

Good organizational skills.

Able to lift up to 50 lbs.

Good customer service acumen.

Excellent analytical and problem-solving skills.

Outstanding communication skills to relate to team members and support workers.

EEO Employer Apex Systems is an equal opportunity employer.

We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservicesapexsystemsinc.com or 844-463-6178.