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Account Clerk I

Appleton

This is a Contract position in Perrysburg, OH posted September 28, 2021.

This is a responsible customer service, cash receipting and accounting position which involves moderately complex work methods and problems.

Work involves performing a wide variety of customer service, cash receipting and accounting duties which require the application of sound judgment in the interpretation of policies and regulations.

Work is performed under moderate supervision of the Accounting/Customer Service Supervisor and is reviewed in a general manner on the basis of results obtained and for adherence to established policies and procedures.

Job Requirements: Essential Job Functions Collects and processes all customer receipts, including but not limited to, property tax payments, utility bill payments, accounts receivable and parking ticket remittances.

Collects and processes all receipts received from other City departments.

Provides assistance, either in person or over the phone, to customers regarding City billing and collection policies and procedures.

Reconciles cash receipts and compiles the bank deposit on a daily basis.

Updates vehicle registration suspensions and process satisfactions on suspended citations.

Communicates with Parking Manager and customers regarding review forms and updates parking system.

Works with Appleton Police Department regarding towed vehicles due to excessive citations.

Sets court dates and processes required paperwork for parking citations.

Sells and records Valley Transit bus tickets and MSB disposal tags.

Processes mail and night deposit box receipts.

Answers telephone as Finance Department telephone customer service representative for utility, tax, parking and miscellaneous City Hall telephone calls; responds to inquiries and routine complaints and/or routes calls to appropriate individuals or departments.

Completes utility job orders.

Maintains regular punctual and predictable attendance, works overtime and extra hours as required.

Other Job Functions Backup to Parks and Recreation Customer Service.

Answers telephone, processes registration and rentals, and waits on customers.

Works on special projects such as Excel spreadsheets or assisting other departmental personnel.

Provides backup for other clerical positions as needed Completes other work as assigned.