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Hiring Sr Human Resources Generalist

Charter Spectrum

This is a Full-time position in Akron, OH posted June 11, 2021.


Administer human resources policies and programs, balancing employee advocacy and business operating needs.

Promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws.

Provide comprehensive HR support, directly or indirectly to a designated client group in the area of recruitment and retention of critical talent, continuous performance coaching and management, pro-active issue/problem identification and resolution, and coaching and development for more effective leadership decision and communication skills.

Understand and support the accomplishment of business priorities.

Build credible relationships with Business Leaders allowing for better decisions and organizational effectiveness.

Involved in solving complex HR-related issues.

Work independently with minimal guidance.

May act as a resource for colleagues with less experience.


Provide guidance to management and employees on human resources issues, employment law, and develop new programs and initiatives to meet management needs

Generate solutions and implements with input from more senior HR teammates

Anticipate and plan for long-term human resource needs and trends in partnership with business management

Assist in the formulation of objectives for personnel policies & procedures and manpower goals

Assure company policies are administered fairly and consistently throughout the area of responsibility

Effectively communicate and execute necessary changes to policies and procedures

Perform advanced employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests; conduct exit interviews

Conduct complex/sensitive employee related investigations

Conduct open enrollment and other benefits related programs as needed

Conduct employee and supervisor training including benefits, policies and procedures and prevention of harassment and discrimination

Ensure timely and accurate entries to the HRIS database

Perform audit and compliance functions as requested on items such as audit reports verification, commission reports and payroll information

Maintain employee records in compliance with state and federal requirements

Assist in the management and execution of bonus plans, merit processes, and routine/special request reports

Assist in the annual budget planning process as needed

May recruit and staff from internal and external sources

All other duties as requested


Skills/Abilities and Knowledge

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to communicate with all levels of management and company personnel

Ability to deal with the public in a professional manner

Ability to maintain confidentiality of information

Ability to make decisions and solve problems while working under pressure

Strong PC skills and MS Office skills

Ability to prioritize and organize effectively

Ability to show judgment and initiative and to accomplish job duties in a timely manner

Ability to work independently

Knowledge of local, state and federal employment laws and procedures

Knowledge of recruitment trends and technologies

Knowledge of state and federal wage and hour laws

Strong knowledge of staffing and employment practices

Strong knowledge of employee relations procedures and applicable law

Strong Consultative and coaching skills

Strong Analytical skills

Strong Business Acumen

Strong Project Management skills

Knowledge of cable television products and services a plus


Bachelor’s degree in Human Resources, Business, or related field or equivalent experience

Related Work Experience

5+years Human Resources Generalist experience

Certifications and/or Licenses

Certifications for Human Resource Professionals (PHR, SPHR) preferred

Valid driver’s license with satisfactory driving record within company required standards preferred


Office Environment

Travel Required

The health and safety of our employees and candidates is very important to us.

Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates.

We look forward to “virtually” meeting you.

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications.

Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants.

Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

Apply Now