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Giant Eagle: Curbside Express Lead

Giant Eagle

This is a Contract position in Mentor, OH posted December 29, 2020.

Experience Required: 0 to 6 months Experience Desired: Customer Service Experience; 1-3 years in a service-oriented environment, and be comfortable with technology.

Additionally, experience leading others is desired.Education Required: High school diploma or equivalentLifting Requirement: Up to 50 poundsAge Requirement: At least 18 years of ageJob ResponsibilitiesAdminister Team Members’; workload, conduct guesttransactions at curbside, communicate discrepancies and help bag and store orders.Provide customer service that exceeds requirements for both internal and external guests.Understand all guest service initiatives and measurement tools (i.E.

voice of guest, mystery shoppers).Respond to guest calls regarding product inquiries, special orders and product requests.Schedule Team Members and delegate work assignments.Provide coaching and feedback to Team Members.Oversee and evaluate training provided to Team MembersAttend and conduct daily team huddles.Write department orders, monitor ordering and supervise stocking and receiving.Develop and implement merchandising plans using company guidelinesTake an active role in building the store’s product assortment.Utilize all available tools to help reduce and eliminate shrink.Comply and perform self-assessments.Pass all internal and external audits.Understand and adhere to the collective bargaining agreement.Develop and maintain communication processes with other departments.Be willing and able to be back up other grocery lead positions.Must be able to work a flexible schedule, which could include nights, weekends and holidays.Maintain safety as the top priority for our Team Members, guests and products.Properly handle products and equipment in accordance with food safety and safety guidelines.Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, guests, vendors and the community.

About UsAt Giant Eagle Inc., we’re more than just food, fuel and convenience.

We’re one giant family of diverse and talented Team Members.

Our people are the heart and soul of our company.

It’s why we strive to create a nurturing environment that offers countless career opportunities to grow.

Deep caring and solid family values are what makes us the one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas.

From our Warehouses to our GetGo’s, our grocery Stores through our Corporate home office we are working together to put food on shopper’s tables’ and smiles on their faces.

We’re always searching for the best part-time and full-time Team Members to welcome to our family.

We invite you to join our Giant Eagle family.

Come start a lasting career with us.