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RStudio Platform Support Engineer


This is a Full-time position in Cleveland, OH posted November 22, 2021.

Position Description:

CGI is hiring a RStudio Platform Support Engineer to join our dynamic team.

At CGI, you get to build solutions as a full time consultant with a world-class IT company.

You will be involved in a mission critical project, working with a team of smart, dedicated people like yourself who build quality solutions for a variety of customers.

Take your talents to a company that inspires growth and values your ideas.

Your future duties and responsibilities:

Utilizes a variety of toolchains under the Dev Ops methodology, including designing, coding, building, testing, packaging, releasing, configuring and monitoring, in order to support and enhance the Linux application server environment customized through Puppet for the R and Python user community.
• Hands on application of security configurations, such as Service Accounts, AD Groups, Kerberos key settings, and Cyberark along with obfuscation and encryption of credentials and firewall connectivity.
• Installation and support of R, Python and related packages through Artifactory.
• Familiarity with IDE’s such as PyCharm and RStudio including how to integrate and support in the environment.
• Experience with Jupyter Notebooks and Jupyter Hub.
• Linux operating system experience, command line scripting, and file access configuration.
• Configuration of VM Guest utilizing Puppet and Puppet scripting.
• Installation and configuration of database drivers and connectivity, including Teradata, SQL Server, Hive, etc.
• Configuring connectivity with externally sourced applications such as SalesForce, etc.
• Configuration of email exchange functionality using SMTP to email csv’s, images, and pdf files from both R and Python.
• Configuration and integration of WinSCP related to SFTP.
• Integration of ESP scheduling for both R and Python.
• Ability to research and troubleshoot independently.
• Ability to network and collaborate with IT infrastructure teams within the organization.
• Experience in Hadoop ecosystem with strong experience in Cloudera administration.
• Experience with large-scale high-performance distributed systems like Hadoop, NoSQL or Spark
• Experience with setting up and configuring the YARN queues using the YARN queue manager
• Experience with Devops, scripting or other automation
• Working knowledge of Networks, Linux OS and Unix Shell Scripting
• Experience in enabling the Kerberos setup in the platform
• Experience in proper configuration on Hadoop clusters and conduct ongoing monitoring and maintenance to ensure stability and optimal performance
• Setup/config/administer AI/ML platforms/products as a plus
• Excellent documentation skills.
• Ability to train and assist the user community to troubleshoot issues.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

Required qualifications to be successful in this role:

Skill Set Years of Experience Proficiency Level

RStudio, R Shiny platform Support
5 and above

Jupyter Notebooks and Jupyter Hub
5 and above

Hadoop, Python, Shell Scripting
5 and above


Skill Set Years of Experience Proficiency Level

planning, organization, communication and thought leadership skills
5 and above

good time management skills and Customer service orientation
5 and above

Minimum Education Required: Bachelors Degree


  • Hadoop Hive
  • Jupyter Notebook
  • RStudio

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business.

As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals.

As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership.

All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities.

If you need an accommodation to apply for a job in the U.S., please email the CGI U.S.

Employment Compliance mailbox at .

You will need to reference the requisition number of the position in which you are interested.

Your message will be routed to the appropriate recruiter who will assist you.

Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job.

Emails for any other reason or those that do not include a requisition number will not be returned .

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Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S.

are contingent upon the ability to successfully complete a background investigation.

Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

Qualified applicants with arrest and conviction records are welcome to apply.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.