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Customer Service Representative – No Experience Needed!

DialAmerica

This is a Full-time position in Fairlawn, OH posted December 29, 2020.

Job Description nn The health and well-being of our employees are important to us therefore, we are following the CDC guidelines and have social distancing measures in place.n nn nn We are currently hiring for our call center representative position.

As a call center representative you will be working with our industry leading clients.n nn nn There is a substantial difference between having a job and then having a job that you enjoy.

Here at DialAmerica, we want to make sure that work is more than just another four-letter word.

We want you to be part of something that you enjoy and we want to help you invent your career.n nn nn At DialAmerica you will enhance your communication skills, sales skills, or customer service skills through the variety of programs that we will develop your skill set to.

The development we give you in each of these areas will help you market yourself.

We will support your professional growth no matter where you want to go.n n nn nn What To Expect nn nn What can expect from this entry level position:nFielding a variety of incoming and/or outgoing calls on behalf of our clientsnPutting the customer first by providing world-class customer servicenDocumenting information in client systems for accurate record keepingnGaining a deeper knowledge and understanding of different industriesnSatisfaction and pride in helping people and producing high quality of worknA work culture that believes in the power of working and communicating as a teamnA work culture that supports the unique needs and career aspirations of each individual nComprehensive trainings and development methods throughout your tenure that will challenge you to grown n nn nn What We Offer nn nnThe opportunity to invent your careernFixed schedules (no rotations) that include 1 weekend shiftnVariety of work schedules to suit your lifestyle and needsnAdvancement opportunities (we promote heavily from within)nA second familyn n nn nn Benefits nn nn Heres just some of our benefits:nPaid on-the-job trainingnHealthcare coverage and 401K nCompetitive compensation
– base salary + incentives nSet schedule nWeekly pay with direct depositnSupportive and motivating staff to help you succeednRapid opportunities for advancement nProfessional and upbeat office settingn nn nn n Qualifications
– What We Are Looking For nn nn Additional requirements for this CCR role include:nFlexibility to adapt to changes in a growing organizationnPositive attitude with a drive for successnComputer proficiencynStrong listening and problem solving abilitiesnPassion for helping peoplenDependable, reliable, with a strong attention to detailnn nnMust be at least 18 years oldnBackground and/or drug test may be requiredn n nn nn Why You Should Be Part Of Our Team nn nn We promote heavily from within and youll learn skills from the most tenured Leadership team in the industry.

During your career here at DialAmerica youll have the opportunity to Mentor, join Committees or position yourself for growth within the Leadership team.

At the very least you will walk away from this job positioned with the skills necessary to be successful in careers ranging from Communication to Customer Service to Member Services to Sales.nn nn At DialAmerica, YOU are theDifference!n Apply now!

nn nn WE ARE AN EQUAL OPPORTUNITY EMPLOYERn We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.nn