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Customer Service

Mr. Rooter Plumbing

This is a Full-time position in Blacklick, OH posted June 10, 2021.

Mr. Rooter and Mr. Electric are looking for a candidate to fill an Accounting Assistant/Customer Service Specialist position in our Blacklick office. Your primary duties would consist of providing top notch customer interface relationships with all customers. You would be responsible for booking customer service calls which range from customers needing service, requesting invoices, email and internet lead management, confirming customer appointments, speaking internally with different departments to solve problems. Your duties may also include processing customer invoices and refunds using internal programs, maintain relationships with vendors and research invoice issues. You will be responsible for administrative tasks for the other managers in the office as well as filing, copying, emailing, and creating spreadsheets as needed.

Qualifications Desired:

  • A true desire to put the customer first
  • Ability to push to book every call and understand why
  • Extreme attention to accuracy and detail
  • Strong customer service skills
  • Excellent analytical, problem solving and decision making skills
  • Effective organizational and time management skills
  • Demonstrates a sense of urgency and ability to meet deadlines
  • Ability to work independently or as a team member
  • Strong oral and written communication
  • Accounts payable and/or accounts receivable experience preferred
  • Strong data entry skills
  • Clean background check required

Please send resume & references.
$13-$17/hr depending on experience

We are a hard working team that is looking for our next team player. We offer weekly pay, paid vacation, benefits, and 401K. There are many opportunities for advancement. Apply today to become one of our valued team members.

Notice

Mr. RooterLLC is the franchisor of the Mr. Rooter franchised system. Each Mr. Rooter franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Rooter LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. RooterLLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Mr. Rooter franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Rooter LLC (Franchisor) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisees employees; (2) supervise and control franchisees employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Rooter LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.