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CSR – Customer Service Representative – Start ASAP!

Lotus Executives

This is a Full-time position in Cincinnati, OH posted November 8, 2021.

Position Location: Cincinnati, Ohio

We are hiring a full time Customer Support Specialist.

This position is ideal for a candidate with great communication skills that enjoys providing customer support.

The Customer Support Specialist will interact with customers responding to inquiries, providing general assistance and product knowledge.

Customer Support Specialist Job Description:

We are seeking a candidate with strong customer service and communication skills to join our team.

The Customer Support Specialist is responsible for providing excellent customer experiences.

Our ideal candidate will have a passion for Customer Service and working with others and helping to meet customer needs.

If you have strong communication and interpersonal skills, apply today!

Customer Support Specialist Duties and Responsibilities:

· Interact with customers answering questions

· Provides specialized customer service by anticipating customer needs

· Troubleshooting & support

· Guide customers to the product options most suited to their needs

· Provide detailed product knowledge

· Update customer accounts

· Respond with a professional demeanor to all incoming inquiries

· Provide stellar customer service to increase customer lifetime value

Qualifications and Requirements:

· Previous experience in a retail or customer service role preferred

· Applicants should be eighteen years of age and possess valid work authorization

· Customer service, retail or cashier experience is a plus!

· High School diploma required, Associates’ degree or higher preferred

· Strong written and verbal communication skills

· Attention to detail in record keeping

· Computer literacy required

· Reliable transportation to Cincinnati, OH and scheduling flexibility

If you are interested in joining our dynamic team, apply today!

Note: In order to maintain social distancing, interviews will be held via video interview only.

Job Type: Full-time

Pay: $17.00
– $19.00 per hour

Job Type: Full-time

Pay: $15.50
– $19.00 per hour

Benefits:
401(k)
Dental insurance
Health insurance
Paid training
Schedule:
8 hour shift
Monday to Friday
Weekend availability
Supplemental Pay:
Signing bonus
Ability to commute/relocate:
Cincinnati, OH: Reliably commute or planning to relocate before starting work (Preferred)
Education:
High school or equivalent (Preferred)
Work Location: One location